Commercial Operations
We provide a number of powerful tools and solutions to assist our clients with establishing effective, efficient and compliant commercial operations.
Assessments and Certification
Payments and Grants
Policies and Procedures
Compliance Architecture
In today’s healthcare law environment, understanding operational gaps and opportunities is essential. Often, potential healthcare law risks and operational inefficiencies are not obvious, with the devil being in the details. We provide affordable, experienced-based assessment tools with qualitative and quantitative measures that will help you uncover hidden gaps in healthcare law management, and identify operational effectiveness and efficiency opportunities using internal standards and benchmarking.
Commercial Process Assessment – a quantitative and qualitative assessment of policies and processes for individual commercial practices using effectiveness, efficiency and healthcare law compliance metrics. Areas of focus for commercial practices assessments include HCP fee-for-service activities (such as consulting, speaker programs, preceptorships, etc.), Grants, Awards and Charitable Contributions, and Medical Service Liaison activities
Compliance System Assessment – a quantitative and qualitative assessment of the healthcare law compliance system for your organization. This assessment uses the Newaygo Healthcare Law Compliance Foundation as a primary evaluation tool. It also includes and assessment of technology and operational infrastructure required to drive effectiveness, efficiencies and healthcare compliance.
Relationship Assessment – a quantitative and qualitative assessment of the company and/or brand relationship with HCP, patients or government using effectiveness, efficiency and healthcare law compliance metrics.
Adhering to anti-kickback and privacy laws is critical when payments are made to Healthcare Professionals, patients and organizations. We provide experienced FMV design for physician and patient engagements that includes consolidation of internal rate data, external benchmarking, policy design for travel, experience and other factors, and exception processes.
We also offer the Newaygo HCP Contractor™, a customizable software tool that incorporates FMV policy and contracting/documentation needs for all HCP fee-for-service activities. Newaygo HCP Contractor™ will be available in May’08. Contact us for a presentation on Newaygo HCP Contractor™ functionality and specifications.
Fair Market Value – We design and implement FMV policy for HCP fee-for-service activities such as Advisory feedback, Consulting services, Speaker Programs, Speaker training, Preceptorships and publications. Our FMV design process includes bench-marking of current fair market value.
HCP Contractor™ – We offer the Newaygo HCP Contractor™, an all-in-one on-line project workflow technology system that takes the user through the required steps to contract with an HCP for services. The HCP Contractor can be customized for your company FMV policies and rates, contract process, and documentation needs. The HCP Contractor will be available in MAY’08.
HCP Payment Debit Card – The cost of processing payments and sending cheques to HCP for fee-for-service activities can be expensive and takes time. We provide a payment debit card solution that will simplify payment processes, reduce processing costs, improve on payment times, and provide effective documentation of payments.
Grants & Awards – Another form of payment are grants, awards and charitable contributions. We offer experienced assessment, design and implementation of operational processes for these types of payments that are effective, efficient and in compliance with healthcare law.
Written, up-to-date policies and procedures are fundamental to good healthcare law management. And policies and procedures which are effective and efficient can be a competitive advantage. We design policies and procedures for individual commercial marketing, sales, and medical activities that achieve both commercial and healthcare law needs. We also design customized organizational on-line SOP systems that are efficient and link into either the Newaygo global learning system or in-house training systems.
The foundation of good healthcare law management is an effective compliance system.
Newaygo Healthcare Law Compliance Foundation – Our compliance framework is based on years of commercial experience and the latest in published literature on risk and compliance management. It provides all of the required elements to ensure good healthcare law management within your organization. Using this framework, we enhance existing compliance systems or design end-to-end compliance systems that include elements such as governance, performance standards, reporting and violation processes, etc.
The Newaygo One-Touch™ – a technology-based system that provides a simple, integrated database and interface system that encompasses all aspects of healthcare law management, including built-in workflows for commercial activities and central reporting processes. We can build end-to-end systems, or enhance existing systems with the One-Touch™ approach.
